1. Overview
This Privacy Policy describes how AskDarj collects, uses, stores, and safeguards information obtained through your interaction with the AskDarj WhatsApp bot and related platforms.
We are committed to protecting user privacy and handling data responsibly.
2. Information Collected
2.1 Automatically Collected Information
When you interact with AskDarj, we may collect:
- Phone number (as provided by WhatsApp)
- Messages sent to the bot
- Date and time of interactions
- Basic usage and interaction metadata
2.2 Voluntarily Provided Information
You may choose to share:
- Travel preferences or interests
- Stay location or general travel context
- Feedback or responses to prompts
AskDarj does not intentionally collect sensitive personal information such as financial details, government identification numbers, or passwords.
3. Purpose of Data Collection
Collected information is used to:
- Provide and improve responses
- Enhance service accuracy and relevance
- Maintain system performance and security
- Analyze usage trends for internal improvements
Messages may be processed using automated systems, including AI-based tools, to generate responses.
4. Data Storage and Security
- Data is stored using reputable, industry-standard infrastructure
- Reasonable technical and organizational safeguards are implemented
- Despite best efforts, no method of electronic storage or transmission can be guaranteed to be completely secure.
5. Use of Third-Party Services
AskDarj may rely on third-party service providers for:
- Messaging infrastructure (e.g., WhatsApp Business APIs)
- Hosting, analytics, and AI processing
These providers operate under their own privacy and security policies.
6. Data Sharing and Disclosure
AskDarj does not sell, trade, or rent personal information.
Information may be disclosed only when:
- Required by law or legal process
- Necessary to protect legal rights or prevent misuse
- Required to operate the Service through trusted providers
7. Data Retention
User interaction data may be retained for:
- Service improvement
- Analytics and quality assurance
Users may request deletion of their data by contacting us. Data will be retained only as long as reasonably necessary.
8. User Rights
Users may:
- Request access to stored personal data
- Request correction or deletion
- Discontinue use of the Service at any time
Requests can be made via the contact details provided below.
9. Children’s Privacy
The Service is not intended for individuals under the age of 13.
AskDarj does not knowingly collect personal data from minors.
10. Updates to This Policy
This Privacy Policy may be revised periodically. Updates will be reflected on our website or official channels.
11. Contact Information
For privacy-related inquiries or data requests, contact: askdarj2025@gmail.com